Omni-channel communications, automated chat bots, and text interactions are just minimum expectations of today’s consumers. Brands that want to elevate their business and stand out from the rest must use cloud services to deliver an unparalleled level of innovation that is sure to create that wow factor.

Digital 360 encompasses your whole brand experience. Not just for consumers and clients, but also for your employees, contractors, and providers. Your brand must treat every touch point as an engagement opportunity that must be maximized. Track all interactions, unleash artificial intelligence to find patterns, and then use automated campaigns to perform a series of outreach efforts made to convert a potential client into a paying customer. At DFX5, our solutions accelerate the sales journey by managing your brand’s Digital 360.

The Digital 360 team works by understanding the different perspectives of the people, the products, and the processes. Each step is analyzed and used as an asset that can be used for a sales conversion. When approached holistically, each perspective can be assigned a score based on how effective and efficient their performance outcomes. These scores are metrics that can be improved through a variety of Digital 360 services. At DFX5, we pull the levers of different perspectives to see what works and what doesn’t, until we find the perfect fit.