{"id":7497,"date":"2020-08-29T06:08:18","date_gmt":"2020-08-29T10:08:18","guid":{"rendered":"https:\/\/preview.dfx5.com\/cti-integration-with-crm-copy\/"},"modified":"2021-09-13T11:18:29","modified_gmt":"2021-09-13T15:18:29","slug":"migration-from-legacy-contact-center","status":"publish","type":"page","link":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/migration-from-legacy-contact-center\/","title":{"rendered":"Migration from legacy contact center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7497\" class=\"elementor elementor-7497\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81c169d elementor-section-content-middle elementor-section-full_width elementor-section-height-min-height banner_gradient elementor-section-height-default elementor-section-items-middle\" data-id=\"81c169d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4199e99\" data-id=\"4199e99\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a381d0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a381d0c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a7b5c08\" data-id=\"a7b5c08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1174de elementor-widget elementor-widget-heading\" data-id=\"f1174de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Migration from legacy contact center<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-090d7ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"090d7ae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e576f79\" data-id=\"e576f79\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a5d51c9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a5d51c9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3f9de6f\" data-id=\"3f9de6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7f6905 elementor-widget elementor-widget-heading\" data-id=\"b7f6905\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-362b857 elementor-widget elementor-widget-heading\" data-id=\"362b857\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Migration from legacy contact center<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ddc48 elementor-widget elementor-widget-text-editor\" data-id=\"c1ddc48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><em>Let your legacy system behind and enjoy modern, scalable and cost optimized contact center in AWS Cloud environment.<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1bdb29d\" data-id=\"1bdb29d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-817ff0b\" data-id=\"817ff0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a640e2 elementor-widget elementor-widget-image\" data-id=\"8a640e2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"2500\" height=\"1667\" src=\"https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg 2500w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425-300x200.jpg 300w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425-1024x683.jpg 1024w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425-768x512.jpg 768w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425-1536x1024.jpg 1536w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425-2048x1366.jpg 2048w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-88c256f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"88c256f\" data-element_type=\"section\" id=\"other_topics\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bdc8fdc\" data-id=\"bdc8fdc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5b8067 elementor-widget elementor-widget-heading\" data-id=\"b5b8067\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other topics<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2b3f5b9 elementor-hidden-tablet elementor-hidden-phone\" data-id=\"2b3f5b9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ada91e5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ada91e5\" data-element_type=\"section\" id=\"other_topics\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e8c4991\" data-id=\"e8c4991\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f627eec elementor-cta--skin-cover elementor-cta--valign-bottom call_to_actions_bg elementor-widget elementor-widget-call-to-action\" data-id=\"f627eec\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/implementation-of-amazon-connect\/\" rel=\"nofollow\" class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dollar_sign_small-300x169.jpg);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tImplementation of Amazon Connect\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a9d4520\" data-id=\"a9d4520\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1feec8b elementor-cta--skin-cover elementor-cta--valign-bottom call_to_actions_bg elementor-widget elementor-widget-call-to-action\" data-id=\"1feec8b\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/cti-integration-with-crm\/\" rel=\"nofollow\" class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/iStock-1213962499-300x200.jpg);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tCTI integration with CRM\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d178e44\" data-id=\"d178e44\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed57a41 elementor-cta--skin-cover elementor-cta--valign-bottom call_to_actions_bg elementor-widget elementor-widget-call-to-action\" data-id=\"ed57a41\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/ai-enhanced-customer-experiences\/\" rel=\"nofollow\" class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/predictive_modeling_small-300x200.jpg);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tAI enhanced customer experiences\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-689c22c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"689c22c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18271b0\" data-id=\"18271b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dce3adf elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"dce3adf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30bdcd8\" data-id=\"30bdcd8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cbade84 elementor-widget elementor-widget-text-editor\" data-id=\"cbade84\" data-element_type=\"widget\" id=\"future-text-summery\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><strong>Substantially lower your call center expenses, upgrade your technology stack, improve your customer service and maintain full supervision with DFX5 contact center modernization strategies. <\/strong><\/p><p><strong>\u00a0<\/strong>Traditional call center solutions have become unscalable. Between the hardware costs, licenses, and data integration, a routine call center requires high upfront costs and a long time to see a return on investment. Costly on-premise hardware equipment does not include important features like disaster recovery, active monitoring, and scheduled reporting tools. When managing a traditional call center, companies had to allocate expensive resources to maintain the equipment, implement software updates, and help users troubleshoot if any issue appeared. Luckily, cloud-based contact centers are here to solve the problems of traditional call centers.<\/p><p>A Call Center, as defined by Wikipedia is a \u201ccentralized office used for receiving and transmitting a large volume of enquiries by telephone.\u201d A Contact Center on the other hand as defined by Amazon Web Services (AWS) is \u201ca business division within an organization that manages customer interactions. Unlike a call center, which receives requests only by telephone, the contact center handles inbound and outbound customer communication over multiple channels such as telephone, web, chat, email, messaging apps, social media, text, fax, and traditional mail.\u201d<\/p><p>Modern contact centers built in Amazon Connect reduces costs thanks to revolutionary pricing model based on customer connected minutes. Agents can enjoy modern user interface and work from anywhere, they will just need a laptop, a headset and connection to the internet!<\/p><p>Research firm Gartner considers the modernization of the contact center as: \u201c<strong>one of the best things to do for optimization of company expenses<\/strong>.\u201d Our team at DFX5 has experience with modernizing call centers into fully digital contact centers. Our clients have migrated from traditional providers like Avaya or Genesys, and moved to the cloud with confidence in seamless migrations!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa8aeeb elementor-widget elementor-widget-image\" data-id=\"aa8aeeb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"768\" height=\"625\" src=\"https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/09\/gartner-3-768x625.jpeg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/09\/gartner-3-768x625.jpeg 768w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/09\/gartner-3-300x244.jpeg 300w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/09\/gartner-3.jpeg 1020w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44633a3 elementor-widget elementor-widget-text-editor\" data-id=\"44633a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><strong>DFX5 as AWS Consulting Partner for Amazon Connect is the right choice when looking for the partner for modernization of you contact center. Please feel free to contact us and our Amazon Connect Solution Architects will be happy to answer your question<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ee7498\" data-id=\"3ee7498\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-003579d elementor-hidden-desktop elementor-hidden-tablet elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"003579d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e72a205 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e72a205\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47a077a\" data-id=\"47a077a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a670b9b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a670b9b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-de72f68\" data-id=\"de72f68\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c454dd7 elementor-widget elementor-widget-image\" data-id=\"c454dd7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"733\" src=\"https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dfx5_map-min-4-min-min-1024x733.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dfx5_map-min-4-min-min-1024x733.png 1024w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dfx5_map-min-4-min-min-300x215.png 300w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dfx5_map-min-4-min-min-768x550.png 768w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dfx5_map-min-4-min-min-1536x1100.png 1536w, https:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/wp-content\/uploads\/2020\/08\/dfx5_map-min-4-min-min-2048x1467.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-42665cb background_color_none\" data-id=\"42665cb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f5e6d3 elementor-widget elementor-widget-text-editor\" data-id=\"1f5e6d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>DFX5 is a global company with offices in Miami, Prague, and San Juan. Focused on technology consulting, DFX5 specializes in the use of innovative solutions, offered by Amazon Web Services. The DFX5 team is composed of cloud experts who are certified as Solutions Architects, Professionals, and Specialists in fields like Data, Analytics, Machine Learning, and more.<\/p><p>DFX5 delivers best-in-class solutions following best-practices and well-architected frameworks. Our proven success with Fortune 500 companies around the world is a testament to the utmost commitment we have with our clients. At DFX5 we are honored that our clients bestow upon us the confidence to manage their technology infrastructure. We are emboldened to continue growing and expanding our services following our proven methodologies.<\/p><p>Do not hesitate to contact us, and we can emerge on the journey together!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-81e7f9c elementor-hidden-desktop elementor-hidden-tablet elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"81e7f9c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9f644d contact_author elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9f644d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-db227fb\" data-id=\"db227fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-952f9db contact-us-text elementor-widget elementor-widget-text-editor\" data-id=\"952f9db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">Don\u00b4t hesitate to <a href=\"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/contact\/\">contact us<\/a>. Take a first step and start your journey today.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b35c5f1 contact_author elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b35c5f1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-83477e8\" data-id=\"83477e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cf90b5f elementor-section-full_width post_author elementor-section-height-default elementor-section-height-default\" data-id=\"cf90b5f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f2aebf7\" data-id=\"f2aebf7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dde695c elementor-widget elementor-widget-heading\" data-id=\"dde695c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get your first info today. Contact us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fecaf7a contact_form_author\" data-id=\"fecaf7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d10149 elementor-author-box--image-valign-middle elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-global elementor-global-8755 elementor-widget-author-box\" data-id=\"6d10149\" data-element_type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img src=\"http:\/\/0.gravatar.com\/avatar\/6870bb4999b932ceb215941d88ee4d18?s=300&amp;d=mm&amp;r=g\" alt=\"Matus Pohancenik\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">Matus Pohancenik<\/h4>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\tDirector of Customer engagement\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7e1f77d\" data-id=\"7e1f77d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbbf899 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"dbbf899\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.linkedin.com\/in\/mat%C3%BA%C5%A1-pohan%C4%8Den%C3%ADk-090b7a132\/\" target=\"_blank\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cec588d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"cec588d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c564cfa\" data-id=\"c564cfa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-520fdeb elementor-button-align-center elementor-widget elementor-widget-global elementor-global-8752 elementor-widget-form\" data-id=\"520fdeb\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"7497\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"520fdeb\"\/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">Name<\/label><input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name and surname *\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">Email<\/label><input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail adress *\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_a043b9d elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_a043b9d\" class=\"elementor-field-label elementor-screen-only\">Industry<\/label>\t\t<div class=\"elementor-field elementor-select-wrapper\">\n\t\t\t<select name=\"form_fields[field_a043b9d]\" id=\"form-field-field_a043b9d\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t<option value=\"Industry\" selected=\"selected\">Industry<\/option><option value=\"Construction\">Construction<\/option><option value=\"Energy\">Energy<\/option><option value=\"Finance\">Finance<\/option><option value=\"Health Care\">Health Care<\/option><option value=\"Hospitality\">Hospitality<\/option><option value=\"Information\">Information<\/option><option value=\"Insurance\">Insurance<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Public Administration\">Public Administration<\/option><option value=\"Real Estate and Rental and Leasing\">Real Estate and Rental and Leasing<\/option><option value=\"Retail\">Retail<\/option><option value=\"Transportation and Warehousing\">Transportation and Warehousing<\/option><option value=\"Other\">Other<\/option>\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_488ba02 elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_488ba02\" class=\"elementor-field-label elementor-screen-only\">Number of Employees<\/label>\t\t<div class=\"elementor-field elementor-select-wrapper\">\n\t\t\t<select name=\"form_fields[field_488ba02]\" id=\"form-field-field_488ba02\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t<option value=\"Number of Employees\">Number of Employees<\/option><option value=\"1-10\">1-10<\/option><option value=\"11-50\">11-50<\/option><option value=\"51-200\">51-200<\/option><option value=\"201-500\">201-500<\/option><option value=\"501+\">501+<\/option>\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">Message<\/label><textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"6\" placeholder=\"Your message here *\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_bd49066 elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_bd49066\" class=\"elementor-field-label elementor-screen-only\">info<\/label><div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"I agree to the processing of personal data and sending of business messages &lt;a href=&quot;\/contact\/&quot; class=&quot;check_info&quot;&gt;(i\u035fn\u035ff\u035fo)&lt;\/a&gt;.\" id=\"form-field-field_bd49066-0\" name=\"form_fields[field_bd49066]\"> <label for=\"form-field-field_bd49066-0\">I agree to the processing of personal data and sending of business messages <a href=\"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/contact\/\" class=\"check_info\">(i\u035fn\u035ff\u035fo)<\/a>.<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I want more information<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Migration from legacy contact center Solution Migration from legacy contact center Let your legacy system behind and enjoy modern, scalable and cost optimized contact center in AWS Cloud environment. Other topics Implementation of Amazon Connect CTI integration with CRM AI enhanced customer experiences Substantially lower your call center expenses, upgrade your technology stack, improve your &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/migration-from-legacy-contact-center\/\"> <span class=\"screen-reader-text\">Migration from legacy contact center<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Migration from legacy contact center - DFX5<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Migration from legacy contact center - DFX5\" \/>\n<meta property=\"og:description\" content=\"Migration from legacy contact center Solution Migration from legacy contact center Let your legacy system behind and enjoy modern, scalable and cost optimized contact center in AWS Cloud environment. Other topics Implementation of Amazon Connect CTI integration with CRM AI enhanced customer experiences Substantially lower your call center expenses, upgrade your technology stack, improve your &hellip; Migration from legacy contact center Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/\" \/>\n<meta property=\"og:site_name\" content=\"DFX5\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-13T15:18:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dfx5.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.dfx5.com\/#website\",\"url\":\"https:\/\/www.dfx5.com\/\",\"name\":\"DFX5\",\"description\":\"DFX5 HOME\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.dfx5.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"ImageObject\",\"@id\":\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#primaryimage\",\"inLanguage\":\"es\",\"url\":\"https:\/\/dfx5.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg\",\"contentUrl\":\"https:\/\/dfx5.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#webpage\",\"url\":\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/\",\"name\":\"Migration from legacy contact center - DFX5\",\"isPartOf\":{\"@id\":\"https:\/\/www.dfx5.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#primaryimage\"},\"datePublished\":\"2020-08-29T10:08:18+00:00\",\"dateModified\":\"2021-09-13T15:18:29+00:00\",\"breadcrumb\":{\"@id\":\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.dfx5.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Migration from legacy contact center\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Migration from legacy contact center - DFX5","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/","og_locale":"es_ES","og_type":"article","og_title":"Migration from legacy contact center - DFX5","og_description":"Migration from legacy contact center Solution Migration from legacy contact center Let your legacy system behind and enjoy modern, scalable and cost optimized contact center in AWS Cloud environment. Other topics Implementation of Amazon Connect CTI integration with CRM AI enhanced customer experiences Substantially lower your call center expenses, upgrade your technology stack, improve your &hellip; Migration from legacy contact center Read More &raquo;","og_url":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/","og_site_name":"DFX5","article_modified_time":"2021-09-13T15:18:29+00:00","og_image":[{"url":"https:\/\/dfx5.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.dfx5.com\/#website","url":"https:\/\/www.dfx5.com\/","name":"DFX5","description":"DFX5 HOME","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dfx5.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es"},{"@type":"ImageObject","@id":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#primaryimage","inLanguage":"es","url":"https:\/\/dfx5.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg","contentUrl":"https:\/\/dfx5.com\/wp-content\/uploads\/2020\/08\/iStock-1195693425.jpg"},{"@type":"WebPage","@id":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#webpage","url":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/","name":"Migration from legacy contact center - DFX5","isPartOf":{"@id":"https:\/\/www.dfx5.com\/#website"},"primaryImageOfPage":{"@id":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#primaryimage"},"datePublished":"2020-08-29T10:08:18+00:00","dateModified":"2021-09-13T15:18:29+00:00","breadcrumb":{"@id":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/dfx5.com\/es\/migration-from-legacy-contact-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.dfx5.com\/"},{"@type":"ListItem","position":2,"name":"Migration from legacy contact center"}]}]}},"_links":{"self":[{"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/pages\/7497"}],"collection":[{"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/comments?post=7497"}],"version-history":[{"count":18,"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/pages\/7497\/revisions"}],"predecessor-version":[{"id":14607,"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/pages\/7497\/revisions\/14607"}],"wp:attachment":[{"href":"http:\/\/dfx5-staging-1923837391.us-east-1.elb.amazonaws.com\/es\/wp-json\/wp\/v2\/media?parent=7497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}