CEO’s are quick to compare and contrast, yet all are in agreement that taking your business to the cloud is a necessity. The end-to-end process from on premise infrastructures to cloud ecosystem is always an iterative process that cannot be approached as a quick journey. In fact, some would even argue that the “longer the …
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The DFX5 Artificial Intelligence and Machine Learning (AI/ML) practice group has developed a powerful fraud detection engine called LOGAN, which can detect fraud patterns, and abuse risks by using a combination of information found in typical credit card transactions. LOGAN identifies five (5) types of online fraud in REAL-TIME: New Account Fraud Risk – Accurately …
Introducing LOGAN: a Fraud Detection using Machine Learning Leer más »
What is the difference between a Call Center and a Contact Center, and why it matters for your business A Call Center, as defined by Wikipedia is a “centralized office used for receiving and transmitting a large volume of enquiries by telephone,” others define it as a centralized department to which phone calls from current …
Amazon just announced the availability of the highly expected Lake Formation service for their AWS platform. Lake Formation enables cloud administrators to easily setup and manage data lakes. Lake Formation is as simple as defining data sources and what data access and security policies you want to apply. Lake Formation then helps you collect and …