Hospitality

One of the hardest industries affected by the COVID-19 pandemic has been the hospitality industry. Restaurants, hotels, and bars face unprecedented changes that require a complete overhaul of business operations. At DFX5 we assist by leveraging cloud-based solutions to decrease costs, increase customer engagements, and create new streams of revenue.

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Guest expect a superior service from the hospitality industry. From cleanliness, latest technology, to innovation and unique experiences. Brands need strategies with omni-channel communications that easily integrate web applications, chat bots, contact centers, and automated self-service experiences in one easy to use and manage location. At DFX5 we design systems that surpass expectations for customers while at the same time integrating your key enterprise systems in one easy to use applications.

Deliver a new guest experience with customized promotions and unique offers based on guest behaviors and similarities. Control access with digital keys, integrate sales from casino, dining, bars, disco, and other property asset. Enable guests to self-order food, drinks, and services from their mobile phones.

Solutions

Revenue per Available Room (RevPAR): track performance and adjust prices with dynamic strategies to fit RevPAR expectations

Integrate Property Assets: create a centralized web application to integrate multiple hotel services from guest billing to staff management

Key Performance Indicator tracking: real-time management tools to understand average daily rates, occupancy rates, availability forecasts, and many more industry specific metrics

Analytics and Dashboards: live reports with customized metrics that can be easily shared or modified for ad-hoc analysis

MICE operations: given the uncertainty in market conditions, your customer engagement tools must find new ways to reach potential clients with automated services

Servicios

Cloud migration

Embark on a cloud journey guided by experts and enjoy advantages of modern managed insfrastructure.

Implementation of Amazon Connect

Cloud based contact center without prior investment. With revolutionary pricing model you pay only for customer connected minutes.

AI enhanced customer experiences

Automatized campaigns integrated with your contact center. Interact with you customers consistently and persist the context on all channels.

Mobile app development

Set of tools and services that enable mobile and front-end web development via the use of secure, scalable, full stack applications.

Website development

From design to development to hosting, we provide enterprise level tools and services for creating effective websites that connect to backend services and web applications.

Search engines

Have your own Google-like search for your business documents, images, and other data as a secure, RESTful, distributed search and analytics engine.

Digital marketing

Flexible and scalable outbound and inbound marketing communications service with automated campaigns via email, text, voice, or social media.

Chat Bots

Extend your brand experience into your communication channels.

Why Choose DFX5?

DFX5 is a global company with offices in Miami, Prague, and San Juan. Focused on technology consulting, DFX5 specializes in the use of innovative solutions, offered by Amazon Web Services. The DFX5 team is composed of cloud experts who are certified as Solutions Architects, Professionals, and Specialists in fields like Data, Analytics, Machine Learning, and more.

DFX5 delivers best-in-class solutions following best-practices and well-architected frameworks. Our proven success with Fortune 500 companies around the world is a testament to the utmost commitment we have with our clients. At DFX5 we are honored that our clients bestow upon us the confidence to manage their technology infrastructure. We are emboldened to continue growing and expanding our services following our proven methodologies.

Do not hesitate to contact us, and we can emerge on the journey together!